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FAQ

We have compiled a list of frequently asked questions and included them here. If you do not find the information you need, please get in touch with us here.

What does Telos mean?


Telos is a Greek word which means “goal”, “aim”, or ”purpose”. Aristotle, the famous Greek philosopher popularised the usage by explaining it as, “the inherent purpose of any thing” or “the ultimate reason for each person being the way they are”. At Telos Mental Wellness, we believe in providing affordable, accessible, and supportive therapy sessions. Head on to our “Story” section to find out more about us!




How do I know the person I am speaking to is qualified?


All the therapists here at Telos Mental Wellness are licensed and registered counsellors with Lembaga Kaunselor Malaysia. Each of us holds Master-level qualification from accredited universities. As such, you can be confident that you are speaking to a trusted health professional. To know more about the team, click here.




What services do you provide?


We provide individual counselling as well as workshops and seminars. Due to Covid-19, all our sessions are currently online. However, this is subject to change according to the SOPs as mandated by the Malaysian Government.




How is therapy different from talking to my friends/ significant other/ family?


Going to your trusted others is a great way to get support, but it’s not the same as talking to a therapist. Therapists provide you with an unbiased “outside” perspective that is different from what your friends may see. Sometimes people worry that if they share their problems with their friends, then they will be burdening them or that their friends will treat them differently. A therapist is a professional whose job is to support you non-judgmentally. Hopefully it will feel more comfortable for you to talk about your problems, which will make it easier to get effective help.




How much does a session cost?


We have varied prices according to a package subscription as well as a per-session rate. For more information on our prices, click here.




How do I book a session or enquire more?


  1. Take a look at our services here.
  2. Go through our therapist profiles here.
  3. When you have decided on the therapist for you, you can check out our prices here.
  4. You can then reach out to us through a phone/Whatsapp call or text, e-mail, or through the online form here.
  5. Your therapist will then take it from there and contact you within 24 hours to set up an appointment.
*If you aren’t sure who would best fit the issues you’d like to work on in therapy and would like us to recommend, you can contact us here.




How long does a session last?


The duration for sessions booked under the promotional package are typically 60 minutes. However, we may occasionally recommend a longer or shorter session depending on your needs. You and your therapist will discuss the duration of the sessions as you go along in therapy.




How many sessions do I need?


The number of sessions will depend on your unique situation as well as your goals for attending therapy. Most people require between 6 - 12 sessions. However, it is helpful to keep in mind that just like life, your mental health can be an undulating journey. It is perfectly normal if you require more sessions to get you where you want to be than you first thought necessary.




What are the topics that Telos Mental Wellness covers for training and workshops?


We are more than happy to share what we know about anything related to mental health. We have facilitated many workshops on topics such as depression, stress management, various domains of personality, mindfulness, helping skills, and self-care. If you have a topic you would like to propose for us to conduct with your group, do reach out to us here.




How much do training and workshops cost?


Our pricing for training and workshops vary based on the size of the group, the materials needed, as well as the duration. Contact us here for more information.